SECTION 1 – Shipping Policy

We use FedEx,LTL,UPS,USPS,YRC Freight for shipping service. We offer paid and free shipping service according to purchase price. Our average handling time is 3 business days.

SECTION 2 – Return Policy

Customer satisfaction is our number one priority! All new, unused items can be returned within 15 days of the delivery date. All items must be returned in new, unused condition with original box/packaging, including manufacturer tags, parts, and accessories.

All returns will be for a refund. Exchanges must be placed as a new order. Shipping is non-refundable for non-defective returns. Buyer is responsible for return shipping for non-defective returns. A return label will be provided if determined damaged/defective/mis-shipped. Additional details, photos, etc. may be requested.

SECTION 3 – CONTACT INFORMATION 

If you have any question, contact us at contact@alwaysjewelry.com